Privacy policy
Last updated: July 25, 2025
At Hina Skin, we respect your privacy and are committed to protecting your personal information.
INFORMATION WE COLLECT
• Email addresses and names when you join the Glow Circle waitlist
• Contact details when you subscribe to our newsletter
• Payment information when you make purchases (processed securely)
• Website usage data through cookies and analytics (Google Analytics)
• Social media interactions when you engage with our content
• Survey responses and feedback you provide • Device information and IP addresses for security
HOW WE USE YOUR INFORMATION
• To send you skincare education and product updates
• To notify you about Glow Silk launch and early access opportunities
• To conduct Glow Circle promotions and $50 Sephora voucher giveaways
• To process orders and provide customer support
• To improve our website, products, and services
• To comply with legal obligations
• To prevent fraud and ensure website security
INFORMATION SHARING
We do not sell, trade, or share your personal information with third parties except:
• With your explicit consent
• With service providers (Shopify, email marketing platforms, analytics)
• To comply with legal requirements or court orders
• To protect our rights and prevent fraud
• In connection with business transfers or mergers
COOKIES AND TRACKING
We use cookies to improve your experience, analyze website traffic, and remember your preferences. You can disable cookies in your browser settings.
DATA RETENTION We retain your information as long as necessary to provide services or as required by law. You can request deletion at any time.
YOUR RIGHTS
• Unsubscribe from emails at any time
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Object to processing of your information
• Data portability (receive your data in a usable format)
SECURITY
We implement appropriate security measures to protect your information, but no method is 100% secure.
INTERNATIONAL TRANSFERS
Your information may be processed in countries outside Australia where our service providers operate.
CHILDREN'S PRIVACY
Our services are not intended for children under 13. We do not knowingly collect information from children.
CONTACT US
For privacy questions or to exercise your rights, email us at [your email address]
CHANGES TO THIS POLICY
We may update this policy periodically. Significant changes will be communicated via email or website notice.