Contact

Get in Touch

Have a question about Glow Silk or your skin? I'd love to hear from you.

Email Me Directly

hello@hinaskin.com I read every message and reply personally. Whether you have skincare questions, want to share your journey, or need support - I'm here to help.

Response Time

I typically respond to messages between: (Monday-Sunday, 8am-9pm AEST) within 24-48 hours during business days.

What You Can Ask Me About

• Glow Silk ingredients and suitability for your skin
• Skincare advice and routine questions
• Glow Circle membership and early access
• Partnership and collaboration inquiries
• Press and media requests

Join the Conversation

Follow @thehinaskin on Instagram for daily skincare tips and behind-the-scenes content.

Business Hours

While I work on Hina Skin outside my 9-5, I'm always here for you.

Business Address

Level 1/457-459 Elizabeth Street Surry Hills NSW 2010

Get in touch

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All orders are shipped within 12-36 hours from our warehouse in Bellingham WA.  Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  

Your tracking number will show on your thank you page when your order is placed.  A link to that page will also be emailed to you along with your receipt so you can return to track the package at any time.  

We use all major carriers, and local courier partners. use the shipping estimator in the cart to check your shipping rates.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Not yet, but we are working on it!  Sign up in our email newsletter in the footer to receive updates on when and where you can buy our products locally.